Deploy to Voice

Deploy a Voice AI Agent

Step 1: Click on the ‘Deploy’ tab

Step 2: Select ‘Add Deployment’.

Step 3: Select ‘Voice & SMS’.

Step 4: Test your Voice Agent

• Click on "Copy Phone Number" or "Start Voice Call" to test your Voice AI Agent

Step 5: Additional Settings

You can additional settings to enhance the expernece of the Voice Agent

• Initial Text: A welcome message in a TTS voice can be played at the start of the call

• Initial Audio: A welcome message as a pre-recorded audio can be played at the start of the call

• Waiting Audio: A pre-recorded audio can be played when the user is waiting for a response

• Waiting Text: An SMS can be sent to the user when they are waiting for response

• Use Missed Call: Create a call back service for your users

• Fresh Conversation History for Each Call: If switched on Voice Agent will have no context of previous conversation history with the user

Add a Voice Agent button your Saved Run

Step 1: Head to Copilot Deploy tab

Step 2: Click on the dropdown under ‘Configure your Copilot’

• Find your deployment in the dropdown under ‘Configure your Copilot’

• Select your bot with the Voice logo to its left.

Step 3: Click the ‘Show Voice Button’.

• Scroll down and toggle the "Show Voice Button".

Step 4: Generate a QR code

• Click on ‘Generate’ to generate a QR code link to your Voice AI Agent (or upload your own), and hit ‘Save Settings’.

Step 5: It’s time to test the bot!

• If you head back to your "Run" or "Saved" Copilot you'll see a new "Voice" button the top

• Click on the Voice/SMS icon and use your QR code to start chatting up and testing your bot.