Glossary
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Terms from the Messages Table/CSV:
Sent
Timestamp for when the message was sent by the user
Name
Refers to the phone number or UUID of the User
User Message (EN)
This refers to the User's message. The "EN" stands for English, to indicate the English translation of the message.
Assistant Message (EN)
This refers to the Assistant's reply. The "EN" stands for English, to indicate the English translation of the message.
User Message (Local)
This refers to the User's message. The "Local" stands for local language used. In case, the user messages are in English, this will appear to the same as "User Message (EN)" column.
Assistant Message (Local)
This refers to the Assistant's message. The "Local" stands for local language used. In case, the user messages are in English, this will appear to the same as "User Message (EN)" column.
Analysis Result
This is the JSON data based on the Analysis Script that we run.
Feedback
This refers specifically to the "👍" and "👎" feedback implemented in the Copilot Builder
Run Time
This refers to the amount of time it took for the Assistant to respond to the User's query
Run URL
The specific Run URL of that query, this can be useful to debug.
Input Images
This will show a link or path to any images uploaded by the User.
Input Audio
This will show a link or path to any audio messages uploaded by the User.
User Message ID
It is the platform-dependent message ID (e.g. WhatsApp Message ID for the message sent by user)
Conversation ID
This is the unique ID for each conversation (old messages are in context for new ones). e.g. it is the part between one "reset" to next for a WhatsApp bot