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    • 🤖How to build an AI Copilot?
      • AI Prompting: Best practices
      • Curate your Knowledge Base Documents
      • Advanced Settings
      • Prepare Synthetic Data
      • Conversation Analysis
        • Glossary
      • Building a Multi-Modal Copilot
      • Frequently Asked Questions about AI Copilot
      • How to Automate Data Export?
    • 🚀How to deploy an AI Copilot?
      • Deploy to Web
      • Deploy to WhatsApp
      • Deploy to Slack
      • Deploy to Facebook
      • Broadcast Messages (via web or API)
      • Add buttons to your Copilot
    • ⚖️Understanding Bulk Runner and Evaluation
      • 💪How to set up Bulk Runner?
      • 🕵️‍♀️How to set up Evaluations?
      • How to use Bulk Run via API
    • 👄How to use AI Lip Sync Generator?
      • Lip Sync Animation Generator (WITH AUDIO FILES)
      • LipSync videos with Custom Voices
      • Set up your API for Lipsync with Local Folders
      • Tips to create great HD lipsync output
      • Frequently Asked Questions about Lipsync
    • 🗣️How to use ASR?
      • 📊How to create language evaluation for ASR?
    • How to use Compare AI Translations?
      • Google Translate Glossary
    • How does RAG-based document search work?
    • 🧩How to use Gooey Functions?
      • ✨LLM-enabled Functions
      • How to use SECRETS in Functions?
      • 🔥How to connect FirebaseDB to Copilot
    • 🎞️How to create AI Animations?
    • 🤳How to make amazing AI Art QR Codes?
      • API tips on AI Art QR Codes
    • 🖼️Create an AI Image with text
      • AI Image Prompting
      • API Tips for AI Image Generator
    • 📸AI Photo Editor
      • Build your avatar with AI
    • 🧑‍🏫How to use Gooey.AI’s Image Model Trainer?
    • 🔍Generate “People Also Ask” SEO Content
    • 🌐How to create SEO-Optimized content with AI?
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      • How to add SECRETS in your Workspace?
    • 🍟How can I get free credits?
  • 😇CONTRIBUTING
    • Contributing
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  • 🤓API REFERENCE
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    • API Generator
    • Rate Limits
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  • 🍭ENDPOINTS
    • Copilot
    • Lipsync
    • Lipsync TTS
    • AI Art QR Generator
    • AI Animation Generator
    • Compare AI Image Generator
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On this page
  • Q: The copilot seems to answer the question accurately but the answers are incomplete. What can I do?
  • Q: We are running a voice-based bot, the TTS model reads out the formatting syntax like asterisks, hyphens, etc. This is very troubling to the user. What can we do?
  • Q: The copilot is running on Whatsapp for text and Twilio for phone audio, I want to make sure that some prompts are specified only to Twilio, I don’t want to make two bots. What can i do?
  • Q: I have a WhatsApp/Slack copilot, but the text output shows up as markup language. How can I fix this?
  • Q: How many last messages (conversation history) does the copilot accept while answering the user's next question?
  • Q: Can LLM "temperature" be increased beyond 1 if I want more creative responses?

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  1. Guides
  2. How to build an AI Copilot?

Frequently Asked Questions about AI Copilot

Some answers to common issues when implementing Copilot in production

Q: The copilot seems to answer the question accurately but the answers are incomplete. What can I do?

A: To avoid this, you need to increase the Output Tokens from the “settings” section of your copilot.

NOTE: If your copilot use case requires a lot of memory/history of the previous chats to continue the conversation this can create huge context windows and you might get a quickly scaled up usage and higher billing.

Q: We are running a voice-based bot, the TTS model reads out the formatting syntax like asterisks, hyphens, etc. This is very troubling to the user. What can we do?

A: You can add a simple prompt instruction: “Don't include markdown” or if you want to be a lot more specific you can write a detailed prompt like this:

“Remember, you are a voice agent, so do not use markdown, HTML, latex or any other markup language, instead, output plain text without any formatting characters like asterisk, hyphen, bracket, hash, underscore etc. Keep your responses concise and clear under 100 words.”

Q: The copilot is running on Whatsapp for text and Twilio for phone audio, I want to make sure that some prompts are specified only to Twilio, I don’t want to make two bots. What can i do?

A: For example, if you want to make sure that Twilio does not use markdown but you want formatting for your Whatsapp or Web bots. You can add “if statement” to the prompt through our Jinja templating language like this:

{% if platform == "TWILIO" %}
Remember, you are a voice agent, so do not use markdown, HTML, latex or any other markup language, instead, output plain text without any formatting characters like asterisk, hyphen, bracket, hash, underscore etc. Keep your responses concise and clear under 100 words.
{% endif %}

NOTE: This can be added in your basic prompt instructions there are no “special” settings for this.

Q: I have a WhatsApp/Slack copilot, but the text output shows up as markup language. How can I fix this?

A: By incorporating Jinja templating in the Prompt, you can adjust the prompt as needed. In the example below we are using WhatsApp and Slack clients running alongside your web client you can try this example in your AI Copilot:

You are an AI Bot that runs the front-desk of a Dentist's clinic.

{% if platform == [ "WHATSAPP", "SLACK" ] %}
    Remember, you are a {{ platform }} agent, so do not use HTML, latex or any other markup language, instead use only the following formatting styles: 
    italic: single underscore
    bold: single asterix. Do not use 2 asterix as per markdown, instead use {{ platform }} guidelines and use 1 asterix only
    strikethrough: single tilde
    code: single backtick
    code block: 3 backticks
    quoted text: place an angle bracket and space before the text
    headings: just use bold style with 1 asterix.
{% endif %}

Here the Jinja templating language uses an if statement to provide the prompt with a condition to output the text in a particular way based on the platform the bot is integrated into.

Q: How many last messages (conversation history) does the copilot accept while answering the user's next question?

A: We retain up to 50 conversations in the conversation history.

Q: Can LLM "temperature" be increased beyond 1 if I want more creative responses?

A: We host several AI models, and the LLM "temperature" settings can vary. Here are the temperature settings per model:

AI Model
Temperature Settings

OpenAI

0.0 to 2.0

0.0 to 1.0

0.0 to 2.0

0.0 to 2.0

0.0 to 1.0

Last updated 8 months ago

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